Has your card been stolen?
To stop anyone else using your Bó card, lock it immediately via the app. Tap on the Account tab, go to Card settings and then report your card as lost or stolen and order a replacement. If you don’t have access to the app, please contact our Support team at email@example.com. They will be able to cancel your card and send you out a new one.
Have you lost your card?
If your card has been lost, you can lock it in app. Go to the 'Account' tab, then 'Card settings' and follow the prompts (if it does turn up you can then unlock it again from the app).
Have you lost your phone?
If you’ve lost your phone, email our Support team at firstname.lastname@example.org and they will lock your card for you.
Need a hand?
Just tap the 'Support' tab in the Bó app and get in touch with us via chat. If you've lost your phone, email our Support team at email@example.com.
Want to work with us
We're looking for brilliant people who do brilliant things. Right now we are looking for awesome developers. If that's you, check out our open vacancies on our careers page or email us your CV and a short note to firstname.lastname@example.org.
Journalist with a question?
Drop an email to Clair Whitefield at email@example.com.